James K Polk Building, Suite 400
505 Deaderick Street
Nashville, TN 37243
Jamie Waller, P.E.
The Maintenance Operations Division is responsible for the administration of statewide programs including Ferry Services, Welcome Centers, and Rest Areas. Maintenance Operations supports field operations by establishing standard operating procedures and policies, winter maintenance preparedness/response, emergency management planning, fleet management, contract administration, building/facility repair and replacement. Maintenance Operations supports other headquarters divisions with the execution of policies, procedures and guidance in field operations.