Wellness Program

(State, higher education, local education and local government employees and retirees, with some programs limited to state and higher education health plan members)

ActiveHealth logo

ActiveHealth Management is our wellness vendor, and they can help you achieve your health goals.

Monday - Friday, 8 a.m. - 8 p.m. CT
Email: partners.wellness@tn.gov

In December, ActiveHealth Management mails information about the wellness program and resources to enrolled health plan members. State and higher education enrolled health plan members receive information about the cash incentives available for completing certain activities. Find details below under Cash Incentives.

Disease Management Program

Watch how one member enrolled in the disease management program and took steps, at her pace, to better health.

Wellness program -- State and Higher Education

Follow these three easy steps to activate your wellness program and earn your cash incentives.

1.  Activate your account on the web or with the mobile app. To get started, log on to https://www.myactivehealth.com/Portal/PortalLogin.aspx?SupplierURL=16091 or download the ActiveHealth app. Search for ActiveHealth in your app store.

New users: go to the Create An Account link and follow the steps to register. You’ll need to have your eight-digit Edison ID handy. The ID can be found on your or your spouse’s CVS Caremark card.

2. Complete the health assessment. You can do this online or in the app.  It only takes about five minutes.

3. Complete your choice of activities to start earning your cash incentives.

IMPORTANT! State and higher education members/spouses MUST complete the ActiveHealth online health assessment annually to be eligible for any cash incentives. Once enrolled state or higher education employees and/or spouses (excludes retirees) complete ActiveHealth's online health assessment, they can each earn up to $250 a year by completing certain wellness activities, if eligible. Each participant will be able to earn the maximum $250 per person ($500 annual maximum).

Click here for a printable 2023 Incentive Table that shows all the ways enrolled state and higher education members and spouses can earn cash incentives and how to get started. Note: if you complete some activities toward the end of 2023, they may not be paid until 2024.

·    Enrolled state employees: You can put your wellness program cash incentives into your health savings account.

o   State employees can make this choice during enrollment. Note: Any wellness incentives deposited into the HSA count toward the overall HSA IRS annual maximum. This means you would need to take the 2023 IRS limit and subtract the $500 or $1,000 seed funds from the state, plus subtract how much you think you will earn in wellness program incentives in 2023 to determine how much money you want to contribute to your account pretax. If you complete activities at the end of 2023, the incentive payment could carry over into your 2024 HSA deposit and impact your annual maximum. We’ll notify you by email if that happens.

Your wellness program includes:
·         A health assessment
·         Coaching support (one on one personal coaching by phone, group coaching and online)
·         A personalized weight management program*
·         Support for chronic conditions such as asthma, diabetes, COPD and other conditions
·         Help with quitting tobacco
·         Biometric screenings*
·         A web portal and mobile app, allowing access to many other online resources

*Some programs are limited to enrolled state and higher education members (excludes state plan retirees). State employees not enrolled in the health plan have access to the ActiveHealth web portal and mobile app.

Weight Management Program (active state and higher education members only)
In the weight management program, you will:
·         Learn to take control of your fitness and nutrition for long-term results
·         Receive a wireless scale and fitness tracker to help you watch your progress
·         Have a full year of support from your health coach and other participants
·         Get access to online support and more

Are you ready? Active state and higher education employees can participate. If you have a body mass index of 30 or higher, you can do this program.. Call to learn if you qualify or have other questions.

888.741.3390 (Monday-Friday, 8 a.m. to 8 p.m. CT)

Don’t take our word for it: click the links below to see what your peers have to say about the program!

·         Testimonial Flyer

·         Video

Biometric Screenings (enrolled state and higher education employees only)
Quest Diagnostics is our biometric screening vendor. To set up your online account with Quest, click here. When you set up your Quest account for the first time, you’ll need the registration key: SOT. Then follow the instructions. For 2023 incentives, Quest biometric screening forms will be accepted beginning Dec. 1, 2022. You can also earn a cash incentive for getting your annual physical or well woman visit.

Here's how to get a screening
When you log in to your Quest account, you will have the option to:
·         Schedule an onsite screening if one is scheduled near you, or
·         Download the physician screening form to take to your annual physical (well visit).

You can earn the biometric screening cash incentive by completing either biometric screening option.

Once you choose your screening option, that’s the only option you’ll see in your Quest account. If you change your mind, just cancel the onsite appointment or cancel the physician screening form and select the other option. For 2023 incentives, the deadline for the biometric screening is November 30, 2023.

Your annual physical is covered by the health plan at no cost, if you use an in-network provider.

In 2023, if you want to earn the cash incentive for completing a biometric screening you can attend an onsite screening or download the physician screening form from the Quest website.

Wellness Program -- Local Education, Local Government and Retirees

Local education and local government members and spouses, all retirees and spouses and COBRA participants have access to a health assessment and coaching support (online personal or group coaching, or by phone) for disease management programs such as asthma, diabetes, congestive heart failure, coronary artery disease and chronic obstructive pulmonary disease.
·         You’ll get emails about coaching support that’s available to you.
·         It’s completely voluntary and won’t cost you anything.
·         In addition, you can use the web portal and mobile app to get access to your coaches, the health assessment, tips and trackers.

First, create your online account to see what programs are available.

Log on to https://www.myactivehealth.com/Portal/PortalLogin.aspx?SupplierURL=16091 to get started.

·         New users: go to the Create An Account link and follow the steps to register. You’ll need to have your 8-digit Edison ID handy. The ID can be found on your or your spouse’s CVS Caremark card.

All members: Click here for answers to frequently asked questions about the wellness program.


ActiveHealth App

You can download the ActiveHealth app. Search for "ActiveHealth" in your app store.
Want more information? Use the following link to watch a two-minute video on ActiveHealth's mobile app:


Diabetes Prevention Program

All members have access to the Diabetes Prevention Program if you meet the eligibility criteria. The DPP is administered by either BlueCross BlueShield or Cigna, depending on which health insurance carrier you choose. For more information about the eligibility criteria and the DPP, go here.

Wellness resources for all members         

Fitness center discounts offer affordable ways for members to improve their health.
Cigna members have access to a Cigna nurse advice line by calling the phone number on their ID card and asking for the 24 Health Information Line. BlueCross BlueShield does not have a nurse advice line.


Preventive care

The Centers for Disease Control and Prevention offers a Prevention Checklist on its website. Click here to see what preventive care they recommend.

Don’t forget eligible preventive care is free with all plans if you use an in-network provider. Members are encouraged to get age-appropriate preventive services, which could include:
·         annual physical exam
·         cholesterol test
·         screening for colon cancer
·         annual well-woman visit
·         osteoporosis screening
·         screenings for breast or cervical cancer
·         flu vaccine
·         pneumococcal vaccine

Talk to your doctor to find out what screenings and tests are right for you.


The ParTNers for Health Wellness Program is a voluntary wellness program available to all state and higher education employees and spouses enrolled in health coverage.  Local education, local government and retirees enrolled in health coverage have access to certain programs like disease management and the web portal. The program is administered according to federal rules permitting employer-sponsored wellness programs that seek to improve employee health or prevent disease, including the Americans with Disabilities Act of 1990, the Genetic Information Nondiscrimination Act of 2008 and the Health Insurance Portability and Accountability Act, as applicable, among others.  If you choose to participate in the wellness program, you will be asked to complete a voluntary health questionnaire (assessment) that asks a series of questions about your health-related activities and behaviors and whether you have or had certain medical conditions (e.g., cancer, diabetes or heart disease).  You are not required to complete the assessment or other medical examinations.

Although you are not required to complete the health questionnaire, only active state and higher education employees and spouses who do so are eligible to receive cash incentives.

If you are unable to participate in any of the health-related activities required to earn an incentive, you may be entitled to a reasonable accommodation or an alternative standard.  You may request a reasonable accommodation or an alternative standard by contacting the ParTNers for Health Wellness Program at 888.741.3390.

The information from your health questionnaire and the results from your biometric screening (active state and higher education employees and spouses only) will be used to provide you with information to help you understand your current health and potential risks.  It may also be used to offer you services through the wellness program such as weight management, Diabetes Prevention Program and other programs.  You also are encouraged to share your results or concerns with your own doctor.

We are required by law to maintain the privacy and security of your personally identifiable health information (PHI).  Although the wellness program and the State of Tennessee may use aggregate information it collects to design a program based on identified health risks in the workplace, the ParTNers for Health Wellness Program will never disclose any of your personal information either publicly or to your employer, except as necessary to respond to a request from you for a reasonable accommodation needed for you to participate in the wellness program, or as expressly permitted by law.  Medical information that personally identifies you that is provided in connection with the wellness program will not be provided to your supervisors or managers and will never be used to make decisions regarding your employment.

Your health information will not be sold, exchanged, transferred, or otherwise disclosed except to the extent permitted by law to carry out specific activities related to the wellness program, and you will not be asked or required to waive the confidentiality of your health information as a condition of participating in the wellness program or receiving an incentive.  Anyone who receives your information for purposes of providing you services as part of the wellness program will abide by the same confidentiality requirements.  The only individual(s) who will receive your personally identifiable health information are the wellness vendor (nutritionists, nurses, nurse practitioners, registered dietitians, health coaches and other health care professionals) and their vendor partners (case managers with the medical and behavioral health vendors, weight management vendor and the biometric screening vendor) in order to provide you with services under the wellness program.

In addition, all medical information obtained through the wellness program will be maintained separate from your personnel records, information stored electronically will be encrypted and no information you provide as part of the wellness program will be used in making any employment decisions. Appropriate precautions will be taken to avoid any data breach, and in the event a data breach occurs involving information you provide in connection with the wellness program, you will be notified promptly.

You may not be discriminated against in employment because of the medical information you provide as part of participating in the wellness program, nor may you be subjected to retaliation if you choose not to participate.

If you have questions or concerns regarding this notice, or about protections against discrimination and retaliation, please contact ParTNers for Health at partners.wellness@tn.gov.