Are you an Adult Day Services Providers who needs assistance? Our team is here to help!
|TN Child and Adult Care Help Desk Information
|TN Child and Adult Care Help Desk Team will assist system End Users who encounter questions while navigating the system, experience an incident requiring further assistance, or need general system utilization support.
|Hours of Operations:
Monday - Saturday
7:00 am - 9:00 pm Central
TDHS is hosting a series of Town Halls to help Providers understand how to use these modernized systems. Please visit the links below to access replays of these Town Halls.
Quick Reference Guides, or QRGs, are short, instructional guides that walk Providers through completing critical tasks. These guides contain step-by-step instructions paired with screenshots to guide users through modernized systems.
The following How-To Videos serve as tutorials for completing critical tasks within our modernized systems. Each video walks users through step-by-step instructions of associated tasks.