Community Interactions


The Office of External Affairs serves as the Department’s public outreach arm, supporting all TDEC programs. We work to engage with key stakeholders and the larger community to explain TDEC’s regulatory work and its impact their daily lives, gather and synthesize community feedback, and cultivate grassroots support for our programs.

Request an OEA Speaker

TDEC’s Office of External Affairs is happy to come to your next meeting, conference, or event to speak on topics related to the Department’s programs and mission. Please fill out the form below to request a speaker.

Tennessee Environmental Conference

The mission of the Tennessee Environmental Conference is to improve our public health and the environment through smart choices. Several TDEC staff members serve on the Conference’s Executive Committee, and its core programming features TDEC Division Directors and topics each year.

TDEC Customer Service Survey

Feedback from our customers helps us improve our processes and customer service skills. If you have had a recent interaction with TDEC staff, please consider completing the 5-minute TDEC Customer Service Survey and let us know how it went. The survey is anonymous unless you choose to provide contact information.

The Office of External Affairs tracks Customer Service Survey submissions and produces a quarterly report highlighting trends and uplifting customer voices.

The survey also provides us with an opportunity to recognize our staff for their tremendous customer service skills.